Shipping Policy
Shipping Policy
Effective Date: 7th March 2025
1. Order Processing
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Timeframe
We aim to deliver all orders within 3-5 business days, depending on the destination and courier service. Delays may occur due to unforeseen circumstances, such as customs processing or weather conditions.
3. Shipping Methods & Costs
Shipping options and costs will be calculated at checkout based on the destination. We partner with reliable courier services to ensure timely and secure delivery.
4. International Shipping
We offer international shipping to select countries. Additional customs fees or taxes may apply, which are the responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
6. Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact us at Info@solidshoesstudio.com, and we will assist in resolving the issue.
7. Returns & Exchanges
Please refer to our Return Policy for details on returning or exchanging an item.
8. Contact Us
For any shipping-related inquiries, please contact us at: Solid Shoe Studio
Email: Info@solidshoesstudio.com
Address: Based in Dubai